All orders from cryminers.com are final.

 

A return authorization is needed for an exchange or refund if our policy is broken. Without a return authorization, any item shipped to us will be returned to the customer at their expense without being eligible for a refund.
You can start the procedure on the cryminers.com website if, within 10 calendar days after the date of shipping, you would like to exchange or return the item for any reason.
section where you may submit a ticket, which will send our customer service center an email. One of our staff will then get in touch with you regarding your request. Any returns must be authorized by our customer care team and may incur a 15% restocking fee.
Our Customer Service staff will give you a return authorization number (RMA #) if your request is accepted.
After the date of issuance, RMA numbers are valid for 10 calendar days. Replacement items won’t be held for more than 20 calendar days after the RA# is issued. Products that we receive after the return window has closed may be rejected and returned. Cryminers.com reserves the right to issue a refund or exchange at its own discretion. All original accessories that came with the product must be included in the return. There can be more specific instructions for returning a product. Should your return not be accepted, a notification will be sent to the email address and/or billing address you supplied.

Items returned to us without a clearly visible RMA number on the box will be rejected and returned to you. It may take up to 15 business days to handle a product that our Shipping and Receiving Department received without an RMA number. 5-7 business days—not including weekends, holidays, or the day the package was delivered—are required to complete authorized returns. Returns must be shipped in brand-new condition and in their original packing. Items being returned must not show any traces of wear or usage. There are no exceptions to the rule regarding returns or refunds for used or damaged goods. The original purchaser is required to return gifts.

Damaged, Incorrect, or Incomplete Shipments

As soon as you receive your order, you must inspect it. The shipping company must be notified of any damaged merchandise within 48 hours. If a product you received is damaged, you must keep it with its original packing so the carrier can look into it. Cryminers.com must be notified right away with information and pictures pertaining to the damaged or incomplete cargo following the carrier’s loss/damage report. Then, if necessary, our team will arrange for the item to be returned to us, or it will give the necessary evidence for a shipment claim. After receiving the item, we will examine it to determine whether a replacement or credit is necessary. Do not send any items back to the return address without first obtaining an RMA number from cryminers.com.

Defective Products

Generally. Unless the products are deemed to be defective at the time of delivery, as evaluated by technicians employed by or connected to the Company, all sales are final. You can get in touch with the company to ask for a fix if any part or all of your order is flawed. Repairs, component replacements, or complete replacements of defective equipment may be made as determined and required by a cryminers.com professional. We will go over these choices with you before giving you an RMA number.

Manufacturer Warranties

The majority of the time, products from cryminers.com come with a manufacturer’s warranty. By manufacturer and product type, warranties can differ. Please feel free to Submit a Ticket if you have any additional inquiries about returns or warranties so that one of our professionals can guide you through the procedure.